SMBs stretch IT to the max

As many SMB owners are aware, the limitations of technology such as Symantec's pcAnywhere can be frustrating.

What do you do if you want your employee's to have both a workstation at the office and the ability to work from home? Some of the solutions available on the market just weren't an option to an SMB. When the cost of the software likely is higher than the cost of the infrastructure it is going to be used on and the services increase that by a factor of anywhere from 2-4, SMBs have long been seeking alternate ways to make this a reality.

Developed and marketed as a point-to-point solution many SMBs have found ways to make their businesses work with pcAnywhere. Using routers, static IP addresses and inumerable ports they have been able to "get around" the limitations of PC Anywhere and stretch it as a solution for their business.

But in reducing their costs for software all they have managed to do is drastically increase the costs of their IT support - certainly in terms of the time and value of labour required to support this kind of "hijacked" infrastructure. Imagine having 10 employees in your organization whom all have their own workstation at an office location. Now imagine also supporting those 10 employees if they choose to work from home. Throw in the constant barrage of software updates that SMBs experience with their software. Throw in the complexities of managing security for pcAnywhere sessions (will that just be a straight connection across the Internet? tunneled through a VPN? etc?). And top it off with the myriad of home computer nuances, high speed networking hardware and user configurations.

pcAnywhere may appear to be a cost effective solution for SMBs because of the low software cost but ask any IT support person and they will help you understand how incredibly complex and time-consuming this kind of infrastructure can be - effectively nullifying the low costs of the software.

This is one example of why we felt it was so important to think outside of the box when developing our solutions. Imagine a far superior solution - at a similar price point. With a whole host of benefits that pcAnywhere could never deliver. Its called Konect! Have a look at it.